Congratulations to all the winners of the xikers - HOUSE OF TRICKY : Trial And Error Video Call Event.
Winners will be contacted individually via the KakaoTalk ID and email left when purchasing the album.
Please make sure to pay close attention to your messages from now until the event starts.
(We are not responsible for any disadvantages caused by personal loss of contact.)

[Video Call Event Info]
Event date: Tuesday, 3/26 11:30AM KST
*Winners, please check for an email with information on how to get set up for the Video Call Event. Please check your spam folders.

[Winners Info]
*Check your order number at My Orders
hello82.shop: #□□□□□□ (#6 digits)

[Video Call Event Details]
1. Your chance to have a special time with xikers! 20 winners will be chosen from album buyers.
2. Enter your KakaoTalk ID at checkout to be entered to win.
3. The album version that comes signed will be determined randomly.
4. The video call will end after the appointed time with each member of xikers.
5. Video calls will be made through KakaoTalk.
6. You will be informed of your turn through a KakaoTalk message 5 minutes before the call.

[How to make a Video Call]
1. Winners must wait for their turn with their phones and KakaoTalk prepared in advance.
- The identification process will be carried out before the event begins. Please prepare your ID card in advance when you participate in the event.
2. Winners will receive a video call via KakaoTalk from hello82.
3. After having a pleasant call with the artists, the video call will end.

[Video Call Event Precautions]
1. Orders cannot be cancelled, exchanged, or refunded.
2. The event will be conducted with the KakaoTalk ID entered at the time of application. (No changes to the messenger or ID are allowed after application.) Make sure that the KakaoTalk ID's friend search and add status are set to "Allow." hello82 is not responsible for any problems that arise if you are not allowed to add friends or if you are unable to register.
3. Only the winner of the event can participate in the call, and your call may be forcibly terminated if someone other than the winner is connected or if more than one person participates.
- The "Order" name entered when checking out and the KakaoTalk ID's name when applying for the event must be the same name.
- If someone else takes over the payment due to a problem with the payment method, please apply "Order" name in the same way as the name of the "Kakao Talk ID" who participates in the actual event.
4. It cannot be verified by any other ID cards than the ID card below, and can only be verified by a physical ID with a photo attached. (NO photos, scan images, etc.) Only ID cards that have not expired shall be accepted.
- Korean: Resident registration card, driver's licens, passport, and youth card (student card is accepted only by minors in Korea, and other winners cannot be verified except for the ID cards mentioned)
- Foreigner: Passport or alien registration card only
5. If you do not end your call after the time is up, the event staff may end it for you.
6. If you are found to be selling or tranferring your winning status, you will be restricted from participating in hello82 events in the future.
7. If you do not respond more than twice to your turn during the video call, we will contact you once more at the end. If the call is fail to connected until the end, you will not be able to participate in the event, and only the signed album will be delivered separately after the event is over.
8. Please check your WiFi connection and camera/sound status in advance. If the call is not possible due to connectivity issues on your end, you may not be able to participate in additional events.
9. If the content of the video call is deemed to be inappropriate, your call may be forcibly terminated.
10. If you need an English interpreter, an English interpreter will be available to you.
11. Interpreters may warn hello82 staff of any inappropriate comments or questions, and those comments/questions will not be relayed to the artist.
12. Video recording or recording with any device is not allowed during the event. In addition, recording and/or sharing any part of the event on social media or otherwise is prohibited.
13. The album will be signed to the customer's name (KOR/ENG available only) and separate To. name and PS. request are not available.
14. Depending on the circumstances of the live event, the content and time of the event may change without prior notice.
15. As much as you love and cherish the artist, please be courteous and use your manners.
16. Each winner is responsible for any disadvantages that arise from not following the instructions from the event staff.
17. As the live event details may change without prior notice, please follow the staff's guidance.