[Signed] Billlie - 4th MINI ALBUM [the Billage of perception: chapter three]
PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.
*We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date.
*The unboxing video MUST be required to file a claim,
and failure to include the unboxing video will automatically subject your claim to be rejected.
- Through this product page, those that purchase Billlie - 4th MINI ALBUM [the Billage of perception: chapter three] will receive a signed Billlie Mini Poster. (1 poster per album, signed by all members)
- 1 poster per album, signed by all members.
- Limit 10 albums per customer, while supplies last.
- Pre-order only posters will not be provided for this product.
- The items for this event are scheduled to be shipped out in January.
- Because this is an event product, all sales are final. No returns/exchanges.
“If you purchase an ‘in-stock’ item with pre-order items, your order will not be shipped out until we receive all items. If you would like to receive your ‘in-stock’ item(s) first, please purchase it in a separate order.
If your items have different release dates, we usually wait until all the items in your order have arrived at our fulfillment center to ship them out together. (NOTE: Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers)
If your order contains a US-Only album(s) with other international available items, your US-Only album may be sent out first in order to count towards the charts, as these sales need to be reported within a specific time period.”
This product ships worldwide from LA. hello82 will not be responsible for any customs fees in your country.
If there is something wrong with your order and you need further assistance, please “Submit a Request” on hello82.zendesk.com to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the unboxing video, may be rejected.
To “Submit a Request,” you must first sign up and make a hello82 Help Center account on hello82.zendesk.com using your email from your hello82.shop account to view your order history and further assist you.
If you do NOT have a hello82.shop account, you may sign up using a unique email and password.
Instructions: hello82.zendesk.com > Sign In (top right) > Sign Up (bottom of the page) > Submit a Request
Please submit a request on hello82.zendesk.com for any group order inquiries. Discounts may be considered based on order quantity.