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iKON - 3rd FULL ALBUM : TAKE OFF (Random)

$26.59
- This is a PRE-ORDER product. (Release Date : 05/12/2023)
- 1 out of 6 UNRELEASED PHOTOCARD FROM WITHMUU
will be given randomly per one album.
*Sales Period: ~05/12/2023 (FRI) 9AM KST

iKON - 3rd FULL ALBUM : TAKE OFF (Random)
     
 
*This product cannot be purchased with other products. 
*This is a PRE-ORDER product. (Release Date : 05/12/2023) 
 

Pre-Order Benefits:
- 1 out of 100 random albums will receive 1 ver. of the rare photocard

- 1 out of 60 random albums will receive 1 ver. of the signed polaroid
*Pre-order benefits are not guaranteed in every album purchase
  
*Through this product page, those that purchase iKON - 3rd FULL ALBUM : TAKE OFF (Random)
will receive a random UNRELEASED PHOTOCARD FROM WITHMUU (1 out 6).

*Sales Period: ~05/12/2023 (FRI) 9AM KST
*Because this is a event product, there will be no cancellations/refunds after the end of the sales period.
    
PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.
  
WORLDWIDE SHIPPING: We ship to Asia directly from Korea, and we ship everywhere else globally from the US. hello82 will not be responsible for any customs fees in your country. (*If you are located outside of Asia, we send all the orders to our US shipping facility and fulfill it there, so it may take some time.)
  
Please email contact@kaimediagroup.com with any group order inquiries. Discounts may be considered based on order quantity.
   
*We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date. Unboxing videos may be required for some claims.

If there is something wrong with your order and you need further assistance, please “Submit a Request” on hello82.zendesk.com to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the the unboxing video, may be rejected.

To “Submit a Request,” you must first sign up and make a hello82 Help Center account on hello82.zendesk.com using your email from your hello82.shop account to view your order history and further assist you.
If you do NOT have a hello82.shop account, you may sign up using a unique email and password.
Instructions: hello82.zendesk.com > Sign In (top right) > Sign Up (bottom of the page) > Submit a Request

ANDROID MOBILE USERS: Click on the “Android Users” tab for sign up instructions on the hello82.zendesk.com homepage

    




Shipping Policy

  • The delivery date may vary depending on the type of product you ordered.
Please read each product page carefully to check when the shipping process will begin for your item(s).
  • Deliveries outside of Asia will take a bit more time because we must first ship products from Korea to our US warehouse according to order volume.
  • If your order contains items that have different marked sales periods, we usually wait until all items have arrived in the warehouse to send the items you ordered at the same time.
(The items in your order may still be shipped in separate boxes).
  • hello82 is not responsible for packages that are late, missing, or stolen in cases caused by the shipping carrier.
  • hello82 does not pay for any taxes or fees associated with retrieving your package from customs in your country. Please note that these taxes and fees vary by country and shipping carrier.

Refund/Exchange Policy


  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue.
  • We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date.
  • For missing/defective inquiries, you must provide an unboxing video including a view of the package as you received it and a detailed view of the product(s).
(Please note that if the missing or defective cannot be checked through the unboxing video, exchange or return is not possible.)* Refunds, exchanges, and returns will not be processed for the following:

    - Products that come with special experiences such as Video Call Events and showcases or livestreams have a strict no refund or cancellation policy after the end of the sales period.

    - Plastic covering and outer boxes are considered part of the packaging to protect internal items, so damage to those parts will not be considered.
    - For artist portraits, defects on the back of the item, excluding the portrait, will also not be considered as damage.
 Defects outside the artist’s portrait and minor defects that can only be identified through light reflection will not be considered as damaged.

    - For all claims, please send in an unboxing video with a full view of the package being opened and the contents inside. Claims will not be processed without an unboxing video.
    - Policy on exchanges and returns can be applied differently for each product, so please check the product details when purchasing.
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iKON - 3rd FULL ALBUM : TAKE OFF (Random)
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