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[PLAY82 WITH ATEEZ] Fansign Entry Chance- DAY 2 (11/29) -THE WORLD EP.1 : MOVEMENT (KR. BoxSet)

*THERE HAS BEEN AN ADDRESS CHANGE! This fansign event will take place at 1011 Dean st, Brooklyn NY 11238 on NOVEMBER 29 (TUE)
*Only 65 lucky fans will only be able to attend the fansign event. This is NOT an open event.
*Filming will take place at PLAY82 WITH ATEEZ, and any content filmed may be uploaded to hello82's online channels.
CDF[PLAY82 WITH ATEEZ] Fansign Event Chance - THE WORLD EP.1 : MOVEMENT (KR. BoxSet)


*Album versions will be distributed randomly, and are available while supplies last. If you win, you will get a random version at the fansign. 
*If you end up winning but are unable to attend the event, we will ship the album to you unsigned.
*Due to the nature of the event, refunds/cancellations will not be allowed after the end of the sales period.

PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.

*We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date. Unboxing videos may be required for some claims.

-CUSTOMER NAME, SHIPPING NAME, and PHOTO ID will be checked and required for selected winners. You will NOT be able to edit or change the NAME after purchasing. Please make sure to carefully check your CUSTOMER NAME and SHIPPING NAME before purchasing.
-Rules are subject to change without notice.


Shipping Policy

  • The delivery date may vary depending on the type of product you ordered.
Please read each product page carefully to check when the shipping process will begin for your item(s).
  • Deliveries outside of Asia will take a bit more time because we must first ship products from Korea to our US warehouse according to order volume.
  • If your order contains items that have different marked sales periods, we usually wait until all items have arrived in the warehouse to send the items you ordered at the same time.
(The items in your order may still be shipped in separate boxes).
  • hello82 is not responsible for packages that are late, missing, or stolen in cases caused by the shipping carrier.
  • hello82 does not pay for any taxes or fees associated with retrieving your package from customs in your country. Please note that these taxes and fees vary by country and shipping carrier.

Refund/Exchange Policy

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue.
  • We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date.
  • For missing/defective inquiries, you must provide an unboxing video including a view of the package as you received it and a detailed view of the product(s).
(Please note that if the missing or defective cannot be checked through the unboxing video, exchange or return is not possible.)* Refunds, exchanges, and returns will not be processed for the following:

    - Products that come with special experiences such as Video Call Events and showcases or livestreams have a strict no refund or cancellation policy after the end of the sales period.

    - Plastic covering and outer boxes are considered part of the packaging to protect internal items, so damage to those parts will not be considered.
    - For artist portraits, defects on the back of the item, excluding the portrait, will also not be considered as damage.
 Defects outside the artist’s portrait and minor defects that can only be identified through light reflection will not be considered as damaged.

    - For all claims, please send in an unboxing video with a full view of the package being opened and the contents inside. Claims will not be processed without an unboxing video.
    - Policy on exchanges and returns can be applied differently for each product, so please check the product details when purchasing.
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[PLAY82 WITH ATEEZ] Fansign Entry Chance- DAY 2 (11/29) -THE WORLD EP.1 : MOVEMENT (KR. BoxSet)
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