ORDERS/PAYMENTS
Need help with your order? Sign up for the new hello82 Help Center and ”Submit a Request" for further assistance from a customer success representative at hello82.zendesk.com
Can’t find our reply? Please, check your promotions/spam/junk folders in your inbox or you may view it on your “Requests” tab when logged in to hello82.zendesk.com
If your inbox is full, please clear space so that our replies go through.
ANDROID USERS (GOOGLE CHROME): PLEASE, CLICK ANY OF THE ARTICLES, AND CLICK ON “SUBMIT A REQUEST” AT THE BOTTOM FOR FURTHER ASSISTANCE.
(You may also click the top right corner to view the menu dropdown)
ORDERS/PAYMENTS
Need help with your order? Sign up for the new hello82 Help Center and ”Submit a Request" for further assistance from a customer success representative at hello82.zendesk.com
Can’t find our reply? Please, check your promotions/spam/junk folders in your inbox or you may view it on your “Requests” tab when logged in to hello82.zendesk.com
If your inbox is full, please clear space so that our replies go through.
ANDROID USERS (GOOGLE CHROME): PLEASE, CLICK ANY OF THE ARTICLES, AND CLICK ON “SUBMIT A REQUEST” AT THE BOTTOM FOR FURTHER ASSISTANCE.
(You may also click the top right corner to view the menu dropdown)
ORDERS
ORDERS
Yes! To order items through hello82 shop, you need an account. Please make sure to sign up and log in first before purchasing.
You need to be logged in to your hello82.shop account to checkout and complete the payment process for your order. If you do not have a hello82.shop account, please, create one and sign up!
Yes! If you would like to purchase in large quantities, please log in to the Help Center and submit a group order Request Form with the product(s) you want, the quantity, your full name, shipping address, and your phone number.
NOTE: Not all products are available for bulk/group order purchase.
NOTE: Not all products are available for bulk/group order purchase.
We're here to help! You have 7 days from your delivery date to submit a claim with your unboxing video if something is wrong with your order. Please, login to the hello82 Help Center and submit a Request Form for further assistance. If you do not have a hello82 Help Center account, you may create one with your hello82.shop login information. You may view our FAQ - CLAIMS to find some answers to common questions about wrong/missing/damaged orders.
PAYMENTS
PAYMENTS
We currently accept:
All major credit cards
PayPal
Shop Pay
Amazon Pay
Google Pay
Purchases made with PayPal/PayPal Express Checkout create duplicate transactions while the transaction is "pending," meaning that the money has not been taken out yet but is in the process. Please, allow 3 to 9 business days for the transaction to fully go through and receive the order confirmation email. Once the transaction clears, the duplicate will disappear and only the one charge is applied to your account.