FAQ

To order items through hello82shop, you need an account. Please make sure to sign up and log in first before purchasing!

We currently accept all major credit cards, as well as PayPal, Shop Pay, Amazon Pay, and Google Pay.

After you have successfully placed your order, you will receive a confirmation email that contains information regarding the details of your order. The order confirmation email includes your order summary, shipping and billing address, and shipping method.
PLEASE CHECK THIS INFORMATION CAREFULLY. We are not responsible for shipping errors caused by incorrect input of personal information.

If you have not received your order confirmation within a few minutes of a successful order, please check your junk or spam folders and make sure your email address was entered correctly. If the confirmation email is still not found in your inbox and/or you may have entered your email address incorrectly, reach out to our customer service team via hello82tv@kaimediagroup.com and we'd be happy to look into it for you and get the issue resolved!

Yes! If you would like to purchase in larger quantities, please email contact@kaimediagroup.com with the products you want, the quantity, your name, shipping address, and phone number. Please check the product page for specific details regarding group orders.